Warranty and Return Policy

At Clikon.online, we take pride in offering high-quality products and excellent customer service. We want our customers to be completely satisfied with their purchases, which is why we offer the following warranty and return policy:

Warranty

We offer a [insert number]-day warranty on all products sold on our website, unless otherwise stated. This warranty covers defects in materials and workmanship under normal use. If you receive a defective product, please contact us within the warranty period to initiate a warranty claim.

To file a warranty claim, please provide us with your order number, a description of the issue, and photos or videos of the product. We may ask you to send the product back to us for inspection, and if the defect is confirmed, we will either repair or replace the product at our discretion. If we cannot repair or replace the product, we will issue a refund.

Our warranty does not cover damage caused by misuse, abuse, neglect, or accidents. It also does not cover normal wear and tear, cosmetic damage, or damage caused by unauthorized repairs.

Return Policy

We understand that sometimes a product may not meet your expectations, which is why we offer a [insert number]-day return policy. If you are not satisfied with your purchase, you may return it for a refund or exchange within [insert number] days of receiving the product.

To initiate a return, please contact us to obtain a return authorization number and instructions on how to ship the product back to us. Please note that the product must be in its original condition, with all packaging and accessories included. We reserve the right to refuse returns that do not meet these criteria.

If you request a refund, we will refund the purchase price of the product, minus any shipping or handling fees. If you request an exchange, we will ship the replacement product to you free of charge.

Please note that some products may be subject to restocking fees or return shipping fees, which will be deducted from your refund. 

Exceptions

Some products may be exempt from our warranty and return policy, such as Homeway and Traveller. 

We reserve the right to modify our warranty and return policy at any time, without prior notice. Any changes will be posted on this page, and will apply to all orders placed after the effective date of the change.

If you have any questions or concerns about our warranty and return policy, please contact us on infoqtr@clikonworld.com. We are always happy to help!